Capital Worm Ranch offers the following Returns Policy:

Guaranteed live delivery of worms.
Full refunds on item values within 7 days of delivery.
If you're not happy with your order or if your item arrives in damaged condition, please contact us immediately so that we may remedy the problem. Insurance coverage is included on all shipments, though claims must be submitted promptly to ensure successful claims. 

Note: Customers are responsible for all shipping charges related to purchases and returns.